Processing and shipping times vary according to the purchased item, its origin, and the shipping destination. Most orders are processed and shipped within 8 to 14 business days. However, some items may be processed faster, while others might take more time, particularly if they require special packaging or handling. The expected processing time for each object is noted on the item detail page under “Shipping.”
When your order ships, you will receive a shipment confirmation email with a tracking number. You can check the status of your package and the estimated delivery date online by using the tracking number.
All damaged items must be reported to our Return Services within 30 days of delivery. To file a damage report, send detailed photographs of the damage to info@thecurators, along with your name, order date, and the item name. Collector Services will provide a return shipment label and will work with you to refund your purchase.